Returns & Exchanges

At Futures Fins AU, we want to ensure you have the perfect setup for your next session, which is why we offer a 30-day return policy on all unused hardware and accessories. If your fins aren't the right fit for your board or surfing style, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in original, unused condition with all packaging intact and were purchased within the last 30 days.

• 2.
  Submit a Request

  Contact our customer support team via the online portal with your order number and reason for the return to receive your Return Authorization.

• 3.
  Pack and Post

  Securely package your fins to prevent damage during transit and send them back to our Australian warehouse using a tracked shipping service.

• 4.
  Processing and Refund

  Once our team inspects the returned gear, we will process your refund or dispatch your exchange items within 3-5 business days.